Our Commitment To You
WHERE CUSTOMER SERVICE COMES FIRST!
WE ARE COMMITTED TO PROVIDING THE BEST PRODUCTS
We offer a wide selection of products at competitive prices. If you are looking for something and don't see it here, we will find it for you. We continually evaluate and expand the products we offer for optimal choice and pricing.
WE ARE COMMITTED TO PROVIDING THE BEST SERVICE
We strive to meet the needs of our customers. We provide excellent friendly and reliable customer service. Our customers can contact us by phone toll free for "live" technical support on the products they buy. We respond to E~mail inquiries usually 7 days a week. Family owned and operated We care about every customer.
WE ARE COMMITTED TO PROVIDING FULL SERVICE
We offer several features to make your shopping experience productive and easy. You can place items on a wish list so they are ready to checkout when you are ready. You can place items in our quote system to see what your total cost will be in advance of purchase. These lists can be edited for up to 30 days.
Returning shoppers will find an easier checkout that requires only your credit card number to speedily get your order checked out. Join our mail list and receive reports and newsletters gleaned from the top experts in the field of Water gardening, and fish pond care and maintenance. You will periodically receive information, helpful hints and special discounts (See our Contact page).
WE ARE COMMITTED TO PROVIDING THE BEST RESOURCES
Our How-To pages offer some sample instructions, free plans and diagrams on how to build ponds, bridges, waterfalls and more. Encyclopedia on aquatic plants and Japanese Koi is available to assist you in planning the perfect pond. Coming soon PDF files from the major manufacturers so you won’t have to surf all over the internet to learn more about any product. A full-service source for all your water garden and fish pond needs.
Pondarama.com
717-532-7212(Voice) 717-532-4411(Fax)
BJ@PONDARAMA.com
